However, if there are any issues with the product you've received, you can always contact us at starza@outlook.fr for a replacement.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Commissions Refunds

You can get a refund as long as I have not started your commission. If I have already started, I can send a partial refund, which means you will get a refund for what I haven’t drawn yet only.